Return, Refund & Cancellation Policy

At Anjumugan Foods, we take pride in delivering high-quality, preservative-free traditional food products. Due to the perishable and consumable nature of our products, we follow strict quality and hygiene standards. For this reason, we maintain a clear no cancellation, no return, and no exchange policy.

Order Cancellation

Once an order has been placed and confirmed, it cannot be cancelled under any circumstances. We request customers to carefully review their cart details, shipping address, and contact information before completing the purchase.

Orders cannot be modified, changed, or edited after confirmation.

Returns & Exchanges

Because our products are food items, we do not accept returns once they have been dispatched from our facility. This policy ensures product safety, hygiene, and quality integrity.

We do not offer exchanges or replacements for reasons such as:

  • Change of mind
  • Incorrect product selection
  • Taste preferences

This policy applies to all items sold by Anjumugan Foods.

Refund Policy

We do not offer refunds once payment has been successfully processed, except in cases where the product received is damaged or defective at the time of delivery.

Damaged or Defective Products

In rare situations where a product arrives damaged or defective, customers must:

  • Notify us within 24 hours of delivery
  • Email us at sales@anjumuganfoods.com
  • Attach clear photos or videos of:
    • The damaged product
    • The outer packaging
    • The shipping label

Each case will be carefully reviewed by our team. If the issue is verified, we may offer either a replacement or refund at our sole discretion.

Refund Processing

If a refund is approved:

  • It will be initiated to the original mode of payment
  • Processing timelines may vary depending on your bank or payment provider

Contact Information

For any concerns regarding orders, please contact:

Anjumugan Foods
📧 sales@anjumuganfoods.com
📞 7418489097